Keeping your customs on track

Whatever your customs or supply chain challenge, we are here to help. From in-house secondments to remote support, general training to bespoke courses, we work in partnership with you to make sure your imports and exports remain compliant, and stay that way.

Not sure what support you need? Let’s start with a discovery call. We’ll ask a few questions about your imports, exports or customs processes and help point you in the right direction.

The call is informal, with no obligation — just a chance to talk through your situation and explore how Bethan may be able to help.

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Customs Consultancy

At Bethan, we provide tailored customs support shaped around your business goals. From resolving queries and maintaining compliance to reporting and specialist documentation, our flexible approach means you get exactly the help you need, when and how you need it.

Independent Import & Export Customs Audits

Get a clear picture of your customs compliance with Bethan’s impartial audits. We review your import and export records to pinpoint risks, identify inconsistencies, and show you where improvements can boost your operations all whilst making sure you are paying the right duty and VAT at the right time.

Strategic Management Support

If you don’t have in-house customs management or your management team needs extra specialist support, Bethan provides flexible, senior-level expertise on a project or retainer basis. From HMRC authorisations and audits to supply chain reviews, AEO support and strategic alignment, we deliver the guidance and oversight you need, when you need it.

Import/Export Compliance

Our Import and Export Compliance service provides remote support to ensure all international movements are accurately recorded, fully checked, and reconciled. Delivered as ongoing support or a backlog project, it includes regular reporting with findings, trends, and recommendations giving you confidence and clarity over your compliance.

Healthcheck

Not sure where you stand with customs compliance? Our Customs Health Check gives you a clear picture of your current status, highlighting any risks and providing practical recommendations. Fully modular, it’s tailored to your priorities, your business needs, and your budget.

Import/Export Co-ordinator

Our Import and Export Co-ordinator service keeps goods moving smoothly by reducing the risk of errors and delays. Using a pre-approved customs decision tree, we handle clearance instructions, export documentation, and customs queries available as ongoing support or on a project basis for holiday cover and busy periods.

Clarksons Port Services turned to Bethan Customs Consultancy for support with our AEO renewal application to HMRC. The Bethan team were fantastic during our engagement discussions, listening to our requirements and developing the scope of work.

Innes Cameron, Director, Clarksons Port Services

We were successful in receiving our renewed AEO authorisation, and the support we received from Bethan exceeded our expectations, making this a streamlined process for us. We were so pleased with the service we received from Nicola and the team that we have built up a long-term relationship between the two companies and have a call-off agreement for when we need further customs assistance. We now regard them as one of our high-profile suppliers, which is down to their superb communication, co-ordination of tasks and professional manner – thanks Bethan!

Innes Cameron, Director, Clarksons Port Services

We have developed a close working relationship with the Bethan team over a number of years now. Following a request from HMRC to carry out a Customs System Audit, we initially requested that Bethan assist us through what could be a daunting process. The extensive experience that Bethan have of both customs procedures and dealing with HMRC meant that the technical questions could be addressed fully and accurately. Having them act as an intermediary also ensured that the audit ran smoothly. As a result, we had a very constructive dialogue with HMRC, with several positive actions being implemented that have made our customs systems more robust.

Stuart Donaldson, Managing Director, Strachans

The Bethan team also supported us through the application process for Authorised Economic Operator status for customs simplification (AEOC). Thanks in no small part to the team’s ability to marry our business objectives with the compliance and documentation requirements of HMRC, the process was extremely efficient, and we were successful in achieving AEOC status.

Stuart Donaldson, Managing Director, Strachans

Customs Consultancy

Independent Import & Export Customs Audits

Strategic Management Support

Import/Export Compliance

Healthcheck

Import/Export Co-ordinator

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