Customs Made Clear

Here at Bethan, we’re proud to be passionate about all things customs. We know that efficient, compliant importing and exporting is at the heart of streamlining your supply chain and unlocking the potential of your business. We also know that every business is different - that’s why we offer a service that’s tailored to you.

Based in Aberdeenshire, Scotland, our friendly, experienced team works with you to provide customs and supply chain support, as well as training, to businesses in all sectors across the UK. We’re a solution-driven bunch – helping you to navigate your way through legislative requirements, ensuring compliance at every step.

Of course, we always have been, and always will be fiercely independent. So you can rest assured that our advice and guidance are completely impartial, and driven only by your best interests.

Values
Ethos
Approach

We are first and foremost a family business. Everything we do is underpinned by the core values that go hand-in-hand with that – honesty, integrity and reliability. Our relationships are based on mutual trust and professionalism.

Working in partnership with our clients, delivering the service you need in the style that best suits your business – that’s our tried-and-tested formula for success.

We work closely with you on a day-to-day basis – think of us as an extension to your team. So whatever your challenge or customs requirement, we’re on hand to help you along the way.

Who We Are

From the outset, our independent status has been a source of pride. It sets us apart. It means we can offer you completely independent and impartial advice and guidance, based solely on the best interests of your business.

Who We Are

Every service we provide is tailored to the needs of each individual client. Need support with a one-off customs authorisation application? We can help. Or longer-term customs support? That’s our bag too. From in-house secondments and remote support, and even our training courses - they can all be customised to suit you.

We approach each and every project with a forward-thinking, solution-driven mindset. Whether we are helping you to ensure compliance with HMRC regulations by streamlining customs processes to minimise risk, or applying for HMRC authorisations, we actively look for the most efficient and proactive solutions.

Who We Are
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Your Challenges

Our Solutions

We provide a wide range of training packages (both online and on-site) tailored to your business, to develop your team’s knowledge of customs and compliance.

We also offer bespoke, dedicated support to get you up and running.

We’re here to support you at every stage in the process, from the first step of appointing an agent right through to receiving the goods and the compliance requirements before, during and after.

Whatever the size and nature of your business, and whatever the volume of support required, we can help. We offer as much, or as little, resource as you need, in the time-scale that you need it.

We can help you collate all relevant documentation, as well as reviewing these to highlight any potential queries.

Our pre-audit assessments provide you with an indispensable insight and overview in advance of the official audit.

During the audit process we can be on hand to support you. As much or as little as you require.

Click your particular challenge to see how we can help you find a solution.

View all services

We provide a wide range of training packages (both online and on-site) tailored to your business, to develop your team’s knowledge of customs and compliance.

We also offer bespoke, dedicated support to get you up and running.

We’re here to support you at every stage in the process, from the first step of appointing an agent right through to receiving the goods and the compliance requirements before, during and after.

Whatever the size and nature of your business, and whatever the volume of support required, we can help. We offer as much, or as little, resource as you need, in the time-scale that you need it.

We can help you collate all relevant documentation, as well as reviewing these to highlight any potential queries.

Our pre-audit assessments provide you with an indispensable insight and overview in advance of the official audit.

During the audit process we can be on hand to support you. As much or as little as you require.

Testimonial

Clarksons Port Services turned to Bethan Customs Consultancy for support with our AEO renewal application to the HMRC. The Bethan team were fantastic during our engagement discussions, listening to our requirements and developing the scope of work.

Innes Cameron, Director, Clarksons Port Services

Testimonial

We were successful in receiving our renewed AEO authorisation, and the support we received from Bethan exceeded our expectations, making this a streamlined process for us. We were so pleased with the service we received from Nicola and the team that we have built up a long-term relationship between the two companies and have a call-off agreement for when we need further customs assistance. We now regard them as one of our high-profile suppliers, which is down to their superb communication, co-ordination of tasks and professional manner – thanks Bethan!

Innes Cameron, Director, Clarksons Port Services

Testimonial

We have developed a close working relationship with the Bethan team over a number of years now. Following a request from HMRC to carry out a Customs System Audit, we initially requested that Bethan assist us through what could be a daunting process. The extensive experience that Bethan have of both customs procedures and dealing with HMRC meant that the technical questions could be addressed fully and accurately. Having them act as an intermediary also ensured that the audit ran smoothly. As a result, we had a very constructive dialogue with HMRC, with several positive actions being implemented that have made our customs systems more robust.

Stuart Donaldson, CEO, Strachans

Testimonial

The Bethan team also supported us through the application process for Authorised Economic Operator status for customs simplification (AEOC). Thanks in no small part to the team’s ability to marry our business objectives with the compliance and documentation requirements of HMRC, the process was extremely efficient, and we were successful in achieving AEOC status.

Stuart Donaldson, CEO, Strachans

Customs Support

Sometimes it’s a case of ‘You don’t know what you don’t know.’ That’s where we come in. Whether it’s reviewing your customs and supply chain procedures, creating new ones, or just acting as your customs sounding board – we do it all, with a smile!
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HMRC Authorisations

Successfully applying for an HMRC Authorisation can allow you the option of delaying payment of Customs duties / VAT to HMRC, and potentially reducing that rate of duty. We can provide as much or as little support as you require during the application process, and beyond.
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Training

We stay ahead of the curve to help you do the same. We offer a range of general customs related online courses throughout the year, as well as bespoke training packages designed around the topics that best suit your team.
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