At Bethan, we understand that navigating HMRC requirements can be daunting, and it is not always clear where vulnerabilities may exist. That is why our Customs Health Check is designed to demystify the process: it is a hands-on, practical assessment of your import, export, and supply chain activity, pinpointing risks, highlighting any areas of non-compliance, and delivering straightforward, actionable advice to help you stay confidently on track.

What is it?

Our Health Check is a structured review of your key customs records, including import and export entries, HMRC applications, authorisations, manifests, and the underlying supply chain procedures. We do not just examine the paperwork; we test compliance in action, identify gaps or areas of weakness, and highlight risks or inefficiencies. The outcome? A clear, practical report that prioritises recommendations to strengthen your processes, bolster compliance, and make day-to-day trade smoother for your business.

 

Do you need one?

If you’re asking yourself any of the following, a Health Check could be invaluable:

 

• Are we fully meeting HMRC’s compliance requirements?

• Would we be ready if HMRC carried out an audit?

• Can we provide evidence that identified issues have been resolved with a robust audit trail?

 

Our Health Check delivers clarity and reassurance, giving you a practical snapshot of where your customs processes stand today.

 

Why it matters

Confidence in your customs compliance isn’t just about ticking boxes, it’s about protecting your business. By identifying issues early, our Health Check helps you streamline your processes, avoid unnecessary costs and delays, and minimise the risk of HMRC penalties, audits or reputational setbacks. The result? A smoother, more resilient supply chain that keeps your business moving forward.

 

The output

We’ll provide a comprehensive Health Check Report detailing our findings, risks identified and clear, practical recommendations. You’ll also receive a Compliance Register documenting the test selections reviewed, giving you a robust audit trail. To make the process even more accessible, we include a personalised video summary walking you through the key points and your recommended next steps. If you’d like to discuss the findings further, we offer an optional 30-minute follow-up call to answer any questions and talk through the details.

 

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