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Your Challenges

Our Solutions

We provide a wide range of training packages (both online and on-site) tailored to your business, to develop your team’s knowledge of customs and compliance.

We also offer bespoke, dedicated support to get you up and running.

We’re here to support you at every stage in the process, from the first step of appointing an agent right through to receiving the goods and the compliance requirements before, during and after.

Whatever the size and nature of your business, and whatever the volume of support required, we can help. We offer as much, or as little, resource as you need, in the time-scale that you need it.

We can help you collate all relevant documentation, as well as reviewing these to highlight any potential queries.

Our pre-audit assessments provide you with an indispensable insight and overview in advance of the official audit.

During the audit process we can be on hand to support you. As much or as little as you require.

Click your particular challenge to see how we can help you find a solution.

We provide a wide range of training packages (both online and on-site) tailored to your business, to develop your team’s knowledge of customs and compliance.

We also offer bespoke, dedicated support to get you up and running.

We’re here to support you at every stage in the process, from the first step of appointing an agent right through to receiving the goods and the compliance requirements before, during and after.

Whatever the size and nature of your business, and whatever the volume of support required, we can help. We offer as much, or as little, resource as you need, in the time-scale that you need it.

We can help you collate all relevant documentation, as well as reviewing these to highlight any potential queries.

Our pre-audit assessments provide you with an indispensable insight and overview in advance of the official audit.

During the audit process we can be on hand to support you. As much or as little as you require.

Customs Support

Sometimes it’s a case of ‘You don’t know what you don’t know.’ That’s where we come in. Whether it’s reviewing your customs and supply chain procedures, creating new ones, or just acting as your customs sounding board – we do it all, with a smile!

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HMRC Authorisations

Successfully applying for an HMRC Authorisation can allow you the option of delaying payment of Customs duties / VAT to HMRC, and potentially reducing that rate of duty. We can provide as much or as little support as you require during the application process, and beyond.

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Training

We stay ahead of the curve to help you do the same. We offer a range of general customs related online courses throughout the year, as well as bespoke training packages designed around the topics that best suit your team.

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THE BETHAN STORY

Following a career working in supply chain, logistics and customs consultancy settings, Nicola Alexander established Bethan Customs Consultancy from her spare bedroom in 2015.

Since then, Bethan (as it’s affectionately known) has grown considerably – both in scale and reputation. The team has expanded to meet demand, and long since moved from a spare room to a stunning, purpose-built office in Oldmeldrum, Aberdeenshire.

The Bethan team have worked hard to build a stellar reputation for providing clear and practical advice, as well as training and on-going support to businesses in relation to their customs compliance and supply chain requirements. It’s a track record that has secured them UK-wide contracts with clients across a diverse range of sectors, from oil and gas to food and drink.

From the outset Nicola was determined to provide independent customs advice and support, and Bethan remains true to that vision, offering completely impartial, unbiased advice driven solely by your best interests.

Teamwork is also a cornerstone of the Bethan philosophy. Staff members work closely with each other to support and advise clients. They also work in partnership with those clients – after all, getting to know a business and its people is the best way to determine the most suitable customs and supply chain solutions.

Testimonial

Clarksons Port Services turned to Bethan Customs Consultancy for support with our AEO renewal application to the HMRC. The Bethan team were fantastic during our engagement discussions, listening to our requirements and developing the scope of work.

Innes Cameron, Director, Clarksons Port Services

Testimonial

We were successful in receiving our renewed AEO authorisation, and the support we received from Bethan exceeded our expectations, making this a streamlined process for us. We were so pleased with the service we received from Nicola and the team that we have built up a long-term relationship between the two companies and have a call-off agreement for when we need further customs assistance. We now regard them as one of our high-profile suppliers, which is down to their superb communication, co-ordination of tasks and professional manner – thanks Bethan!

Innes Cameron, Director, Clarksons Port Services

Testimonial

We have developed a close working relationship with the Bethan team over a number of years now. Following a request from HMRC to carry out a Customs System Audit, we initially requested that Bethan assist us through what could be a daunting process. The extensive experience that Bethan have of both customs procedures and dealing with HMRC meant that the technical questions could be addressed fully and accurately. Having them act as an intermediary also ensured that the audit ran smoothly. As a result, we had a very constructive dialogue with HMRC, with several positive actions being implemented that have made our customs systems more robust.

Stuart Donaldson, CEO, Strachans

Testimonial

The Bethan team also supported us through the application process for Authorised Economic Operator status for customs simplification (AEOC). Thanks in no small part to the team’s ability to marry our business objectives with the compliance and documentation requirements of HMRC, the process was extremely efficient, and we were successful in achieving AEOC status.

Stuart Donaldson, CEO, Strachans

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